The Sky is Falling! Apple Apologizes for Maps!

Written by Tech84 on September 29, 2012

We all know the new Apple Maps on the iOS 6 is nowhere as accurate as Google Maps, and I’m trying to be polite by saying that, because quite frankly, it sucks. I applaud Tim Cook fir this, in an un-apple like fashion, Apple admits failure, and now Apple’s CEO Tim Cook has issued a public apology and ironically advised iPhone users to try alternatives like Bing, Waze, and Google Maps.

Here is the full statement:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

If Steve jobs were alive I doubt this would ever happen at all, not that Steve would not have apologized for this mistake but because the current Apple Maps would have never passed Steve’s QA, he would not have let this product get released to the public.

 Posted in Apple, Gadgets, iPhone, Tech,

1 Response » to “The Sky is Falling! Apple Apologizes for Maps!”

  1. John says:

    Apple is in trouble without steve jobs

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